The Windows 2000® operating system allows the Advanced IVR System to run as a service on the computer. Windows multitasking capability allows additional programs to run simultaneously. The Advanced IVR System's built-in programming language provides a means to interact with these other programs.

The Amanda Advanced IVR System can be configured to write information to a database for storage, where the information may be retrieved using a custom written program. Custom programs may be written to allow the System Administrator to make complex changes to the Amanda System in a simple manner.

Custom Programs - Examples

A Custom Program allows an unlimited number of automatic greeting changes to be scheduled for hourly, daily or weekly events or holidays. A Custom Program provides the ability to create custom reports detailing when Users received messages, when Users were notified and when messages were picked up. A Custom Program enables tracking of how many calls were received in a given time period to determine the busiest call times. A Custom Program permits an hourly, daily or weekly schedule by which individuals are notified of messages left in an emergency Mail Box. A Custom Program can be written for just about any function the Amanda Advanced IVR System performs.

Capacity That Grows With Your Business

The Advanced Amanda IVR (Interactive Voice Response) Automated Attendant - Voice Mail System can be configured as small as 2 Answering Ports to as large as 72 Answering Ports with Unlimited Mail Boxes and 1000 hours of Message Storage time.

View The Complete List Of ADVANCED  IVR FEATURES